Tel: (360) 852-6473 | 7319 NE 37th Ave Suite C, Vancouver, WA 98665

Privacy Policy

Effective Date: May 4, 2026

Natrix (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and any related pages we operate (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you request a quote, fill out a contact form, or choose to participate in various activities related to the Site.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after accessing the Site.

Project Information: Details regarding your specific Natrix project needs, including drainage, infrastructure, excavation, utility, retaining wall, or related construction requirements, that you provide to us to receive an accurate estimate or service.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

respond to your requests for quotes, project bids, and customer service inquiries;
deliver the services you requested under Natrix;
improve our website and user experience;
monitor and analyze usage and trends to improve the Site;
send administrative information, such as updates to our terms, conditions, and policies.

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

Our website may also use analytics tools, such as Google Analytics, to track website traffic, user behavior, and SEO performance. These tools collect non-personal data to help us understand how visitors interact with our website so we can improve our digital presence.

4. Disclosure of Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, such as web hosting, analytics, or customer service.

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the information you provide to us, please be aware that no security system is perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

6. Children's Privacy

Our services are intended for adult property owners, contractors, and businesses. We do not knowingly solicit information from or market to children under the age of 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will alert you to changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.